Terms of Service

Effective Date: January 1, 2025

1. Introduction

Welcome to directorzenmori, a platform offering specialized guidance in the oil & gas career ladder. By accessing our services, information products, and goods, you agree to these Terms of Service.

2. Definitions

“Services” refers to role guide creation, resume intake, and recruiter match offerings. “Information Products” refers to digital role manuals and guides. “Goods” refers to any physical materials purchased.

3. Services

The following professional offerings are available:
• Role Guides: Personalized career progression plans.
• Resume Intake: Resume review and optimization support.
• Recruiter Match: Connection with industry professionals.

Services commence upon scheduling or initial consultation, as indicated in your confirmation.

4. Information Products

Our digital guides include detailed manuals on role responsibilities and career steps. Access is granted via download link or member portal.

5. Goods

Physical items such as printed manuals are shipped to the address you provide. Delivery times vary based on location.

6. Payment and Reimbursement Policy

6.1 General

All fees are processed at time of order.

6.2 Services

If a service has not been initiated, a request for a refund may be submitted within 7 days of payment. directorzenmori will issue a refund via the original payment method within 14 days of approval. Once a service session has commenced, fees are non-refundable due to the customized nature of our support. However, the service may be transferred to an alternate date or another eligible participant at no extra cost.

6.3 Information Products

All digital materials are final sale. No refunds are provided once access has been granted. This policy protects our intellectual content. In place of refunds, we offer technical assistance if there are issues accessing the files.

6.4 Goods

Physical items may be requested for a refund within 14 days of delivery, provided the item is unused and in original packaging. To arrange shipment, contact us via contact form. directorzenmori will coordinate collection and process reimbursement within 14 days of receipt. Shipping fees are reimbursed only if the item is incorrect or damaged.

7. Cancellation and Transfer

Requests to modify or reschedule services must be sent at least 48 hours before the scheduled start. directorzenmori will accommodate date changes. Cancellations made less than 48 hours prior are non-refundable.

8. Modifications to Services and Terms

directorzenmori reserves the right to change service details, pricing, or these terms at any time. Changes apply to new orders and do not affect confirmed engagements unless required by law.

9. Limitation of Liability

directorzenmori provides guidance based on industry standards but does not guarantee specific career outcomes. Our total liability for any claim shall not exceed the fees paid for the relevant service.

10. Contact Information

4 Chome-2-8 Shibakoen, Minato City, Tokyo 105-0011, Japan
Phone: +81358396200
Business ID: 6878219004211

For inquiries, please visit our contact form.